Returns & Exchanges

At PRx Performance, we stand by the quality of our equipment and offer a 30-day return window for products in new, resalable condition. We are committed to ensuring your home gym setup meets your training standards and will assist you through every step of the process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team or visit our online portal with your order number and email address to start the return process.

• 2.
  Receive Authorization

  Once your request is reviewed, you will receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions via email.

• 3.
  Pack Your Gear

  Securely package the items in their original packaging, ensuring all hardware and components are included to avoid restocking fees.

• 4.
  Ship and Refund

  Drop off the package at the designated carrier; once our warehouse inspects the items, your refund will be processed to your original payment method.